How to Use Diagnostic and Service Test Modes on a Whirlpool Dryer

WhirlpoolWhirlpool DryerModerate⏱ 20 - 45 minutes

Инструкция на английском (оригинал iFixit). Непонятные термины — в разделе «Основы → Словарь».

Use this guide to enter diagnostics on a Whirlpool front load dryer, retrieve and clear stored error codes, and run the built-in service test mode to check major functions like the motor and heater. The featured washer model is WED5620HW. Other Whirlpool models with a similar touchscreen layout may behave slightly differently.

ШагиSteps

Prepare the dryer for diagnostics

Confirm the dryer is plugged into a working outlet and has power.
Put the dryer in standby so there are no lights on the interface.
If the panel won’t respond, press the Power button to wake the UI, press Power again to turn it back off, and try entering diagnostics.
WARNING: Keep hands, hair, and loose clothing away from the drum area during any running test.

Choose a three button sequence

Pick any three buttons from the black button group that are not the Start or Power buttons.
You can also pick any three buttons from the bottom row of the white button group.
Use the same three buttons in the same order for the entire procedure.

Enter diagnostic and error code mode

Press the three chosen buttons in order three times within eight seconds.
Use a steady, rapid rhythm like 1-2-3, 1-2-3, 1-2-3.
Use a light touch on the touchscreen buttons if the sequence doesn’t trigger.
If it still won’t enter diagnostics, power cycle the dryer and try the sequence again.
When it works, all the lights flash and the dryer may chime.

Read the first code shown

Look at the display and note what appears.
The display may show 888, or it may flash a stored code such as PF, F1, or E1.

Cycle through stored error codes

Press the third button from your 1-2-3 entry sequence to cycle through stored error codes.
Write down each code as it appears so you can look it up in the dryer’s tech sheet or service information.

Clear stored error codes

Press and hold the third button from your entry sequence for five to six seconds.
Release the button when the display resets to 888, indicating the code list was cleared.

Exit diagnostic and error code mode

Press the Power button once to turn diagnostics off.
Return the dryer to standby before attempting service test mode.

Enter service test mode

Put the dryer in standby with no lights on the interface.
Enter diagnostic mode using the same 1-2-3, 1-2-3, 1-2-3 button sequence.
Press the second button from your entry sequence to switch into service test mode.
Watch for all lights to turn off, and for 001 to flash on the display on some models.

Run the first stage of the service test

Press the Start button to begin the test run.
Expect the motor, heater, and water valve to run during this stage, but behavior can vary by model.
Let the dryer run until the display shows BUT.
Caution: Surfaces and air inside the dryer can get hot during testing.

Advance to additional service tests

Press the temperature key on the far right corner of the screen to advance the service test.
Press the temperature key again to continue advancing through the service test stages.

Test the door and moisture sensor

Press the temperature key until DRS appears on the screen.
Open the door to stop the dryer and advance the test to the STR stage.
Wait for the drum to stop moving before reaching inside.
Locate the moisture strip inside the dryer on the front or back wall.
Touch the moisture strip with your fingers for five seconds to trigger the next test.
Confirm the display shows PAS if the moisture test completes correctly.

Finish and exit service test mode

Wait for the dryer to reset after the moisture test completes.
Press the Power button to turn the dryer off when testing is complete.

Use the stored codes and service-test results together with the tech sheet for your exact dryer before replacing parts, especially when a symptom only happens intermittently. If diagnostics are hard to enter, return the dryer to standby, power cycle it if needed, and retry the same three-button sequence with a lighter touch. Repair didn't go as planned? Ask our Answers community for help.

«How to Use Diagnostic and Service Test Modes on a Whirlpool Dryer» — автор Ben Schlichter, iFixit, лицензия CC BY-NC-SA 3.0. Показано без изменений. Открыть оригинал и комментарии →